At Tennessee Virtual Tours (TNVT), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you engage with our services or visit our website.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information when you use our services:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed through secure third-party providers)

1.2 Non-Personal Information
We may collect non-personal information such as:

• Browser type and version

• Device type

• IP address

• Pages viewed and browsing behavior on our website

• Referral sources

1.3 Cookies
Our website uses cookies to enhance your experience. These cookies may track:

• Preferences and settings

• Analytics for website improvements

You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Service Delivery
We use your personal information to:

• Fulfill your orders

• Communicate about your projects

• Provide customer support

2.2 Marketing and Promotions
With your consent, we may use your email to send:

• Service updates

• Special offers

• News about TNVT

2.3 Analytics and Improvements
Non-personal information helps us analyze website performance and improve user experience.

3. How We Share Your Information

3.1 Third-Party Services
We use trusted third-party providers to process payments, host our website, and manage email communications. These providers adhere to strict data protection standards.

3.2 Legal Requirements
We may disclose your information if required by law or to protect our legal rights.

3.3 Business Transfers
In the event of a merger or sale, your information may be transferred to the new entity.

4. Data Security

4.1 Protection Measures
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

4.2 No Guarantee
While we strive to safeguard your information, no method of transmission over the internet is completely secure. Use our services at your own risk.

5. Your Rights

5.1 Access and Updates
You have the right to:

• Access your personal data

• Request corrections to inaccurate information

5.2 Opt-Out
You may opt out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

5.3 Data Deletion
You may request the deletion of your personal data, subject to legal or contractual obligations.

6. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

7. Children’s Privacy

TNVT does not knowingly collect personal information from individuals under 13. If we learn we have collected data from a minor, we will delete it promptly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Last Updated” date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

• Phone: 423-408-2891

• Email: Chris@TennesseeVirtualTours.com

• Snail Mail: 3321 Hwy 11W, STE B, Surgoinsville, TN 37873

By using our services, you consent to this Privacy Policy. Thank you for trusting Tennessee Virtual Tours.