Welcome to Tennessee Virtual Tours (TNVT). By engaging our services, you agree to comply with the following Terms and Conditions. Please read them carefully as they govern your use of our services, websites, and deliverables.
1. General Terms
1.1
Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
1.2
Modifications
TNVT reserves the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of such changes.
1.3
Eligibility
Our services are available to individuals and businesses operating in compliance with applicable laws. You must be 18 years or older to contract our services.
2. Services
2.1
Service Scope
TNVT specializes in virtual tours, drone photography/videography, architectural photography, and related services. Detailed service descriptions are available on our website.
2.2
Client Responsibilities
Clients must provide accurate information and grant necessary permissions for access to properties or locations for service completion.
2.3
Turnaround Times
Standard deliverables are provided within the timelines specified in your service agreement. Expedited services are subject to additional fees and availability.
2.4
Revisions
Revisions, if included, must be requested within 7 business days of deliverable receipt. Additional revisions are subject to fees.
3. Payment Terms
3.1
Pricing
Prices are listed on our website or provided via custom quotes. TNVT reserves the right to adjust pricing at any time.
3.2
Payment Methods
We accept payments via PayPal, Stripe, Credit Card and other methods specified in your invoice. Payment must be made in full before work begins, unless otherwise agreed.
3.3
Late Payments
Invoices unpaid beyond the due date may incur late fees of 1.5% per month or the maximum rate permitted by law.
3.4
Refunds and Cancellations
Refunds are not provided for completed services. For cancellations, fees may apply based on the stage of work completed.
4. Intellectual Property
4.1
Ownership
TNVT retains ownership of raw project files and proprietary methods. Final deliverables are licensed to clients for specified uses upon full payment.
4.2
Client Use
Clients may use deliverables for their intended purposes only. Reselling, sublicensing, or unauthorized distribution is prohibited.
4.3
Attribution
TNVT reserves the right to include our logo or credit on deliverables unless otherwise agreed upon in writing.
5. Liability and Indemnification
5.1
Limited Liability
TNVT is not liable for any indirect, incidental, or consequential damages arising from our services.
5.2
Force Majeure
TNVT is not responsible for delays or failures caused by circumstances beyond our control, including natural disasters, technical issues, or governmental actions.
5.3
Indemnification
Clients agree to indemnify and hold TNVT harmless from any claims, damages, or expenses arising from their use of our services.
6. Confidentiality
6.1
Client Information
We respect client confidentiality and will not disclose sensitive information without consent, except as required by law.
6.2
Data Security
While TNVT employs reasonable measures to protect client data, we are not liable for unauthorized access, hacking, or data breaches.
7. Dispute Resolution
7.1
Governing Law
These Terms and Conditions are governed by the laws of the State of Tennessee.
7.2
Arbitration
Disputes will be resolved through binding arbitration in Tennessee, with each party bearing its own legal costs.
7.3
Time Limit
Any claims against TNVT must be filed within one year of the incident.
8. Miscellaneous
8.1
Severability
If any provision of these terms is found invalid, the remaining provisions remain in effect.
8.2
Entire Agreement
These Terms and Conditions constitute the entire agreement between TNVT and the client, superseding all prior agreements.
8.3
Contact Information
For inquiries or disputes, please contact us:
By engaging our services, you acknowledge your agreement to these Terms and Conditions. Thank you for choosing Tennessee Virtual Tours.
